Expenses
Learn how expenses are logged, who's responsible for them, and how to view an agent's or a ticket's expenses.
Expenses are payments made by the employee during the completion of a job. They incur those costs with the understanding that they're to be reimbursed.
Using the toggle on report generation, they can be included in reports or not.
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Expenses are logged on the ticket directly and included in the ticket's activity log for easy logging, editing, and reference.
A compilation of all of the agent's expenses can be found from the ticket details on the activity log. Follow these steps to log an expense.
Expenses cover a wide range of costs on a job:
- Travel: Tickets for transportation to a work site, car rentals, etc.
- Lodging: Costs of out of town rooms when an agent stays overnight on a job.
- Food and drink: Payments for meals made while on a job
- Equipment: Tools, repairs, and replacements needed for work to be completed.
Ticket Details:
From here, you can use the attachment icons to include invoices, receipts, or pictures of them for easy verification.
