How to Add a Ticket - Mobile
As back office, add a ticket to an agent's workflow.
1. From the Nav menu, select Tickets under Workflow.
2. Click the Add Ticket icon in the upper right hand corner.
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3. Enter the required information from the dropdown fields.
4. If you select TBD as a worksite, another field will appear that includes a field entry to assign a temporary moniker for the site.
5. Add any extra instructions or details for the agent in the dialog box below.
6. Click Create Ticket.