Labor:
1. From Spearhead, use the Nav menu to access Tickets.
2. Click the ticket you'd like to add to.
3. Select the Add Work icon.
4. Select Labor.
5. Drag the ranges to the start and end time of the labor. If it spans multiple days, be sure to change the dates of the start and end as well.
6. Add extra media attachments using the attachment icons.
7. Select the dialog box to add notes.
8. Click Submit to add to the activity log.
Mileage
1. From Spearhead, use the Nav menu to access Tickets.
2. Click the ticket you'd like to add to.
3. Select the Add Work icon.
4. Select Mileage.
5. Drag the ranges to the start and end time of the mileage. If it spans multiple days, be sure to change the dates of the start and end as well.
6. Select the drop down of the Departure and Arrival Sites.
6. Add extra media attachments using the attachment icons.
7. Select the dialog box to add notes.
8. Click Submit to add to the activity log.
Expenses:
1. From Spearhead, use the Nav menu to access Tickets.
2. Click the ticket you'd like to add to.
3. Select the Add Work icon.
4. Select Expense.
5. Select the Expense type from the drop down.
6. Move the toggle from No to Yes if back office should include this in customer or ticket reports.
7. Type the value of the expense.
8. Select the date of the expense.
9. Add extra media attachments using the attachment icons.
10. Select the dialog box to add notes.
11. Click Submit to add to the activity log.