Create a report from Tickets:
1. From the nav panel, select Tickets.
2. Use the search function or select ticket from the list.
3. From the middle menu, expand the menu.
4. Select Create Report.
5. Select from the checklist of information to be included in the report.
6. Select Export to PDF to view the report.
7. Once returned to the Reports page, download the report using the download button.
