How to add Mileage to a Ticket
Learn how to add mileage to a ticket.
Mileage is type of activity logged on Spearhead. It covers a field operator's trips to and from a work site. Whether that's from a different work site, the office, or their home, all the mileage getting to and from the organization's work site is reimbursed by the client's organization.
Mileage rates apply and are paid back to the tech in accordance with their organization's policies. Related travel expenses like gas and lodging incurred while traveling are treated as internal expenses and covered by the agent's organization.
Follow these step by step instructions to add mileage to a ticket.